Phoenix Kiosk Inc. was born from the belief that quality products and tireless service are more important than polished image and parroted promises. We don't strive for quality products and great service, we deliver them.

Phoenix Kiosk designs, manufactures and distributes enduring, approachable self-service technologies for use in a wide variety of self-service applications including vended Internet access, order entry, human resources, ticketing, bill payment, digital content download, digital signage, way-finding, in-store cataloguing and many others.

We’re industry and application agnostic, and have worked hard to develop a platform that we can economically tailor to the particular needs of each of our customers. Servicing the unique needs of small companies generates the vast majority of our business.

PK develops hardware, software and turnkey solutions, most of which are custom-tailored to perform a specific function for a specific customer.  We are proud of the fact that although our company is young, our team is among the most experienced in the self-service industry.  We have systems analysts, industrial designers, project managers, software developers, hardware engineers, manufacturing experts and professional sales and marketing individuals on staff.  Our executive and administrative team has been in manufacturing and Information Technology since the early 1990s. 

PK’s supply chain is global.  Our core competencies are hardware design, software design, systems analysis, industrial design, sales and marketing, and finance.  We do not outsource core competencies.  We do leverage low-cost geographies for non-core functions, and utilize OEM manufacturing services worldwide to produce subassemblies, all of which are shipped to our offices in Tempe, Arizona, where we do final assembly, testing, branding, software integration, system test and product distribution. 

Every product we ship is subject to a 107 point inspection that includes electrical, mechanical, functional, cosmetic and structural inspection, followed by an additional 19 point pack-out and final conformity inspection.  We aren’t perfect, but we are perfectly committed to providing our customers with a highly reliable product and a great experience.

PK is a group of professionals, each of whom is entrusted with making great decisions designed to provide our customers with the highest quality hardware and software along with a positive experience.  Rather than rely on rules and regulations, we rely on a set of values to guide our activities:

The Values of Phoenix Kiosk:

We value our customers above everything else.  Without them, there is nothing else.

We value each other.  Our team is the greatest asset we have to offer.  Full of talent and energy, we provide unique products and experiences to our customers through our knowledge and expertise.

We value profitability.  The second greatest asset we can offer our customers is long-term viability, and so we value profitability, efficiency and accountability.

We value social responsibility and honest, ethical behavior.  We live in a world of potential customers.  It is better to do the right thing than the ‘right now’ thing.

We’re a stellar company and we deliver a stellar experience.  For us, the ‘extra mile’ is just the next mile.  Through our values we will do whatever it takes to delight our customers.

About the Legendary Phoenix:

The legend of the Phoenix has been around for centuries. There are a few variations, but the basic idea goes something like this:

The Phoenix is a supernatural creature, living for one thousand years. Once that time is over, it builds its own funeral pyre and throws itself into the flames. As it dies, it is reborn anew and rises from the ashes to live another one thousand years. Alternatively, it lays an egg in the burning coals of an open fire, which hatches into a new Phoenix and the life cycle repeats. We like ours scrambled, so we tend to discount this variation of the legend and have concerns about the safety of laying eggs directly into an open flame. We’re working with OSHA on that.

There are a few theories as to what might have given rise to such a legend. Perhaps a brightly colored bird was captured in Asia and sold in a foreign land with wild stories about the bird's legendary powers in hopes of jacking up the price. Perhaps that foreign land was the Southwestern United States, which is where we’re based.

Perhaps someone saw a common peacock backlit by the setting sun and believed the bird to be on fire. Maybe the peacock was actually on fire and it was very late at night. There are a myriad of possibilities, none of which can be confirmed, especially by the poor peacock.

One theory about the origins of the Phoenix legend is rather bizarre, but may be closer to the truth than some others: The original 'Phoenix' may have been a crow or raven dancing in a dying fire. Perhaps the fire was fine and in fact the bird was dying and not really dancing at all. This seems more likely, especially if the fire was fine. We’re working with the ASPCA on this one. We do know that if you throw our little stuffed animal into a fire it will burn.

Ravens and crows have been known to practice a peculiar form of behavior called 'Anting'. The bird will disturb an ant's nest or sit over something sweet (like spilled honey or an almost empty soda-pop can), spread out its wings, and allow ants to run up and down its body. It is thought that the ants give the bird a sort of 'back massage' this way, or that they feast on feather mites that live on the bird and cause irritation. For whatever reason, they seem to enjoy the sensation and have been known to do it repeatedly. One or two of us have tried this and did not enjoy the sensation at all. Those individuals are working with their counselors on this one.

In a similar way, some of these birds will sit over a hot surface, such as the dying embers of a fire, and spread out their wings. Perhaps they do it for the same reason we sit in a sauna - they just enjoy the heat - or perhaps they use the intense heat to encourage feather mites to find a different home. Since they won't talk, it's hard to tell.  However, if a bird such as a large raven sits on the embers of a fire, and for some reason chooses to flap its wings (maybe as a way to cool off, or maybe because it's ready to take to the air) then it could stir the fire to life again. The sudden resurgence of flames around it would almost certainly cause the bird to take off. Or burst into flames itself, which is highly likely given that it decided to sit in the fire in the first place.

Regardless of all that legendary stuff, HooHaa is a young Phoenix, like us. HooHaa was born from the ashes of a previous life’s fire and will live and grow for a thousand years. HooHaa will mature and grow like any living creature, and we hope that you will choose to join HooHaa’s growing family of customers so that you can share in and benefit from the evolution of the legendary Phoenix.